Return Policy

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Because each Elise Bay piece is handcrafted to order, all sales are final.

We do not offer returns or exchanges at this time.

That said—your happiness truly matters to me.If your order arrives damaged or incorrect,

please reach out within 7 days of delivery with your order number and a photo of the issue, and I’ll make it right.

 

​Please note:

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Slight variations in color, size, and bead placement are normal and part of what makes each piece unique.

These natural differences are not considered defects.

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If you have any questions before placing an order, feel free to contact me—I’m always happy to help!

Thank you for supporting small, handcrafted work 🤍